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The Bloodhound Project The BLOODHOUND Privacy and Cookies Policy

Contents

1. Introduction and General Terms
2. Who are we?
3. What information will the BLOODHOUND Project collect?
4. How will the BLOODHOUND Project use the information it collects about me?
5. Your BLOODHOUND Project account
6. When will the BLOODHOUND Project contact me?
7. Will I be contacted for marketing purposes?
8. Will the BLOODHOUND Project share my personal information with anyone else?
9. How long will the BLOODHOUND Project keep my information?
10. Can I find out what personal information the BLOODHOUND Project holds about me?
11. Can I delete my data?
12. Web browser and email cookies
13. Changes to the BLOODHOUND Project’s Privacy and Cookies Policy
14. Contacting the BLOODHOUND Project about this Privacy and Cookies Policy

1. Introduction and General Terms

The BLOODHOUND Project is committed to protecting your personal information. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via our website and hard copy forms at BLOODHOUND events.

It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

This Privacy and Cookies Policy explains the following:

  • what information the BLOODHOUND Project may collect about you;
  • how the BLOODHOUND Project will use information we collect about you;
  • when the BLOODHOUND Project may use your details to contact you;
  • whether the BLOODHOUND Project will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us;
  • the use of cookies on the BLOODHOUND Project website (www.bloodhoundssc.com) and how you can reject cookies.

The BLOODHOUND Project is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information. No website can be completely secure: if you have any concerns that your BLOODHOUND Project account could have been compromised – for example someone could have discovered your password – please get in touch straight away by emailing data.protection@bloodhoundssc.com.

The BLOODHOUND Project website contains hyperlinks to websites and social media sites owned and operated by third parties. These third-party websites (which may be BLOODHOUND branded) have their own privacy policies and are also likely to use cookies, and we therefore urge you to review their privacy policies. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.

2. Who are we?

BLOODHOUND PROJECT is the informal trading name for the company BLOODHOUND PROGRAMME LTD.

BLOODHOUND EDUCATION PROJECT is the informal trading name for the charity BLOODHOUNDSSC EDUCATION LTD.

Our online service

The BLOODHOUND Project website, www.BLOODHOUNDSSC.com, is run by the BLOODHOUND Project although it may be hosted by a sponsor of the project. The website is available worldwide.

3. What information will the BLOODHOUND Project collect?

When you participate in, access or sign up to any of the BLOODHOUND Project’s services, we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, age range and whether you wish to receive newsletters or volunteer.

These services include but are not limited to:

  • Creating an account on our website for whatever reason
  • Joining the 1K Supporters club whether via the website or written form
  • Putting your name on the fin, whether via the website or written form
  • Buying merchandise
  • Donating money
  • Sponsoring the Project in cash or through provision of goods or services
  • Participating in a BLOODHOUND Project event or a BLOODHOUND EDUCATION Project event.

If you are the parent or guardian of a child aged under 13 years, we may process limited personal data about you, so you can give consent for the child to access our services. We may use your contact details to communicate with you about the child’s account or use of services.

The BLOODHOUND Project may collect information about how you use our website and the device(s) you use to access our services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.

4. How will the BLOODHOUND Project use the information it collects about me?

The BLOODHOUND Project will use your personal information for a number of purposes including the following:

  • to provide our services, activities or online content in order to provide you with information about the Project and to deal with your requests and enquiries;
  • to provide you with the most user-friendly online navigation experience;
  • for "service administration purposes", which means that the BLOODHOUND Project may contact you for reasons related to the service, activity or online content you have signed up for (for example: to provide you with password reminders; or to notify you that a particular service, activity or online content has been suspended for maintenance; or to notify you of updates to our Privacy and Cookies Policy or Terms of Use);
  • to contact you about a submission you have made, including any content you provide;
  • to use IP addresses and device identifiers to identify the location of users, to block disruptive use, to establish the number of visits from different countries, and to determine whether you are accessing the services from the UK or not.

Where the BLOODHOUND Project proposes using your personal information for any other uses we will ensure that we notify you first.

5. Your BLOODHOUND Project account

If you have registered for a BLOODHOUND Project account this will also allow you to login to the BLOODHOUND Project website.

6. When will the BLOODHOUND Project contact me?

The BLOODHOUND Project may contact you:

  • in relation to any service, activity or online content you or your child aged under 13 years have signed up for, in order to ensure that the BLOODHOUND Project can deliver the services;
  • in relation to any correspondence we receive from you or any comment or complaint you make about BLOODHOUND Project;
  • in relation to any contribution you have submitted to the BLOODHOUND Project, for example via the website Contact Us pages;
  • to keep you informed of the BLOODHOUND Project via newsletters or other correspondence distributed by email or by post.

We will never contact you to ask for your BLOODHOUND Project account password, or other login information. Please be cautious if you receive any emails or calls from people asking for this information and claiming to be from the BLOODHOUND Project.

7. Will I be contacted for marketing purposes?

We offer regular emails to let you know about the BLOODHOUND Project. These emails may contain some marketing of BLOODHOUND-related products. The BLOODHOUND Project will only send you marketing emails where you have agreed to this.

From time to time we may also contact you to ask your views on issues affecting the BLOODHOUND Project.

8. Will the BLOODHOUND Project share my personal information with anyone else?

We will keep your information within the BLOODHOUND Project. We will not share your information with anyone outside BLOODHOUND Project except:

  • where we have your permission;
  • where required to fulfil your merchandise order;
  • where you have requested to attend an event and the BLOODHOUND Project has engaged a third-party organiser to process ticket sales, fulfil distribution of tickets and other event-related information, manage entry to an event.

Where you have agreed to volunteer to help at a BLOODHOUND Project event, we will assume you are happy to share your contact details with organisers and other volunteers unless you tell us otherwise.

9. How long will the BLOODHOUND Project keep my information?

We will hold your personal information on our systems for the duration of the BLOODHOUND Project, after which it will be deleted.

10. Can I find out what personal information the BLOODHOUND Project holds about me?

Under the Data Protection Act  you have the right to request a copy of the personal information the BLOODHOUND Project holds about you and to have any inaccuracies corrected. For information requests, we require you to prove your identity with two pieces of approved identification (see below). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you that we hold in our files. Please address requests and questions about this or any other question about this Privacy and Cookies Policy to:

The Data Protection Co-ordinator
The BLOODHOUND Project
Unit 3, Avonbridge Trading Estate
Atlantic Road
Avonmouth
Bristol
BS11 9QD
United Kingdom
(Email: data.protection@bloodhoundssc.com )

To respond to your request, we will need copies of two different forms of identification, which can be:

  • Passport
  • Driving licence
  • Birth certificate
  • Utility bill (from last 3 months)
  • Current vehicle registration document
  • Bank statement (from last 3 months)

11. Can I delete my data?

You can send a request asking the BLOODHOUND Project to delete your personal information to:

The Data Protection Co-ordinator
The BLOODHOUND Project
Unit 3, Avonbridge Trading Estate
Atlantic Road
Avonmouth
Bristol
BS11 9QD
United Kingdom
(Email: data.protection@bloodhoundssc.com )

We require two pieces of approved identification to prove your identity and delete your personal information: please see section 10 above for forms of identification that we can accept.

Deleting your BLOODHOUND Project account will erase any personal information that we have about you and it may mean any further data we hold about how you have used the BLOODHOUND Project’s website and services will be made anonymous.

12. Web browser and email  cookies

a) What is a Cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a "device") web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we will assume that you are happy to receive all cookies from the BLOODHOUND Project website and emails.

During the course of any visit to BLOODHOUND Project website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before, and this may enable website publishers to tailor the information you see in order to improve your website browsing experience. This is done each time you visit by checking for any cookies from previous visits.

b) How does the BLOODHOUND Project use cookies?

Information supplied by cookies can help us to provide you with a better user experience. It also helps us recognise you and remember when you are signed in to the BLOODHOUND Project if you are a 1K Club member or a sponsor, for example.

c) Third party cookies in embedded content on the BLOODHOUND Project website pages

Please note that during your visits to the BLOODHOUND Project website you may notice some cookies that are not related to the BLOODHOUND Project.

The BLOODHOUND Project website uses Google Analytics to collect data about user behaviour for analysis purposes. For more information, see the Google webpage “ How Google uses data when you use our partners’ sites or apps”.

To support our Project, we sometimes embed content from social media and other third-party websites. These may include YouTube, Twitter, Facebook and Flickr. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. The BLOODHOUND Project does not control the dissemination of these cookies and you should check the relevant third party's website for more information. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the BLOODHOUND Project website.

13. Changes to the BLOODHOUND Project’s Privacy and Cookies Policy

This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to the BLOODHOUND Project. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use BLOODHOUND Project’s website. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

14. Contacting the BLOODHOUND Project about this Privacy and Cookies Policy

If you any questions or comments about this Privacy and Cookies Policy please contact:

The Data Protection Co-ordinator
The BLOODHOUND Project
Unit 3, Avonbridge Trading Estate
Atlantic Road
Avonmouth
Bristol
BS11 9QD
United Kingdom
(Email: data.protection@bloodhoundssc.com )

 

The BLOODHOUND Project, May 2018